Digi Optic
Help Center
Guides for photographers, producers, and brand teams using the gallery—same calm system as the homepage.
Start here
Everything you need to ship a polished gallery.
From first upload to licensing questions, these guides mirror how our team works internally—clear steps, no jargon, and visuals that stay center stage.
Tip
Filter the FAQ with your role in mind: photographers care about color profiles; producers care about delivery SLAs.
Upload & organize
Name series consistently, add location and mood tags, and group frames before you publish—buyers scan metadata first.
Downloads & formats
Pick the right resolution tier for web, print, or social. We surface checksums so you know the file arrived intact.
Licensing basics
Editorial vs commercial, model releases, and territory windows—each collection can carry its own usage note.
Talk to a human
If an answer is not here, route through contact with screenshots—we respond faster with context.
Still stuck?
Send frames, URLs, and what you expected to happen. We triage licensing separately from product bugs so you get the right specialist.